Privacy Policy

CIF: B83418848
Address: Puerto de Santa María, 43
28043 Madrid

Privacy Policy

Our privacy policy is completely straightforward.
We store your personal information to place your order.
This information is stored safely and confidentially.
We will not share, sell or provide your information to anyone third parties.


We take reasonable precautions to protect your personal information by internal controls of our information collection, storing and processing system, and also by measures that protect your information from access by unauthorized members.



  1. For the purposes of what is provided in Law l. 15/1999 of 13 December, on personal data protection, MadameReyé hereby informs all users with respect to the existence of a personal identification information file on the webpage for MadameReyé, under its responsibility, with the purpose of information and recruitment of the products available through the webpage, to access personal web browsing.
  2. The user expressly accepts the incorporation of the information collected during the web browsing, as well as the by-products of the business relationship and the delivering of the products acquired, in the latter personal identification information automated file. During the collecting data process, the user will be mandatory or volunteered informed of the incorporation of the information to place the orders.
  3. The user will be able to apply, with all respect to the sections herein above, the rights relative to information collecting recognized by the above mentioned by the Personal Data Protection Act. and specifically the rights to access, rectification, and cancelation of the data; the right to object in any case is applicable; and the right to revoke the permission to use the information, as well as for any of the purposes enlisted above. The rights referred to the paragraph 3 above can be applied for each customer through an application form by E-mail addressed to: or by ordinary mail indicating in any case the name and surnames, E-mail address and password given with your registration to the webpage.
  4. MadameReyé informs users that to have access to any of the contents in the webpage, previously, it will be necessary to complete the registration forms, in which the personal identification information will be required.
  5. MadameReyé promises to respect the confidentiality of the personal data included in the personal identification information file and to use them in accordance with their only aim, as well as to fulfill the obligation to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed in accordance with the law in force.



Orders will be made within a 48h period, once the confirmation of the payment has been received. To place an order in MadameReyé it is necessary to be registered by having a user account.


To exchange any product, it must be in new and unused condition. Returning the item has to be within 7 days of receipt. To make a refund: Go to “ History and details of my purchases” and click on “details” of the item. A Return Form will appear. After that, an e-mail will be sent with instructions on how to return the item. Once it has been verified that the item is in its original condition, another e-mail will be sent with the confirmation of the refund, specifying the amount of time it will take to refund.


At MadameReyé, multiple payment methods are possible:  by credit card, paypal, TPV virtual and wire transfer.
All for them are options used through a secure server to protect your information using advanced data encryption techniques. All bank data is protected by SSL protocol before being sent through Internet.


Shipping will be made through a third-party delivery company (MRW). During the payment process the rate-shipping fee will be shown depending on the term selected. In case the customer is not present at the moment of delivery, there will be a second attempt to deliver the product will be made. If after two attempts it has not been possible to deliver the item, the customers will be contacted to set up a date for delivery.